Privacy Policy
Effective January 1, 2025
At JoeyPrints, we value our customers and are committed to respecting your privacy. We collect customer information to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. We recognize the importance of maintaining and using customer information responsibly and transparently.
What Information We Collect
When you place an order, create an account, or participate in promotions, contests, or surveys, we may collect the following information:
Name
Email address
Mailing address
Phone number
Payment details (processed through third-party payment processors)
We also keep records of your product preferences, purchase history, and interactions with our website.
How We Use Your Information
The information you provide helps us:
Process and fulfill your orders
Communicate with you about your order status and shipping
Automatically sign you up for email updates about products, services, contests, and promotions unless you opt out
Enhance your shopping experience with personalized content and recommendations
Improve our website and offerings based on your preferences and feedback
If you ever want to unsubscribe from our email list, simply contact us at support@myjoeyprints.com. We’ll honor your request, though it may take up to two weeks for full processing.
Third-Party Payment Processing
JoeyPrints does not store or directly handle your payment details. We use trusted third-party providers like Stax Payment Processing and PayPal to securely process your transactions. These providers are governed by their own privacy policies.
Graphics and Order Fulfillment
Any graphics or files you upload during the ordering process are used strictly to complete your custom printing or design projects. We do not use, share, or store your files beyond what is needed to complete your order.
Third-Party Sharing of Information
We do not sell or rent your personal information to outside marketers. However, we may share your information with trusted service providers who help us:
Fulfill orders
Communicate with you
Manage promotions or campaigns
These third-party partners are contractually obligated to use your data only for the purposes we’ve outlined.
From time to time, we may share anonymous, aggregated data (like overall purchasing trends) with partners for business analysis. This data does not identify individual users.
Use of Cookies
JoeyPrints uses cookies to enhance your online experience. Cookies help us:
Track your orders
Recognize you when you return
Store your saved account information
Improve website performance and usability
Cookies do not contain personally identifiable information. You may disable them in your browser settings, but doing so may impact site functionality, such as account access and order tracking.
Children’s Privacy
JoeyPrints complies with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect or store information from children under 13 without verified parental consent. If we discover such data was submitted, we will delete it promptly.
Accessing and Managing Your Information
You may access, update, or delete your personal details by logging into your account. To unsubscribe from emails or direct mail, email support@myjoeyprints.com. Please allow up to eight weeks for all changes to take effect.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted to our website, and you will have the option to opt out of any new uses of your information not previously disclosed.
Contact Us
For questions or concerns about our Privacy Policy, please contact:
Attn: Customer Service
JoeyPrints
2926 S. Falkenburg Road
Riverview, FL 33578
Email:support@myjoeyprints.com
This policy is designed to comply with privacy laws such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).